LuckyFish Games Privacy Policy



Welcome to the online slot game or application (the “Application”) operated by LuckyFish Games Ltd. (“LuckyFish”). We are committed to protecting any data that we collect concerning you. By accessing the Application or using our services you agree to the use of the data that we collect in accordance with this Privacy Policy and to the terms stated herein. Please note that the scope of this Privacy Policy is limited only to information collected by LuckyFish through your use of the Application. We want to inform you that you also have to read and accept the Terms of Use and Privacy Policy of before continuing to use our Application. LuckyFish may amend the Privacy Policy from time to time, and LuckyFish encourages you to consult the Privacy Policy regularly for changes.


Information We Collected

We collect user information primarily to enhance the Application and to enable users to enjoy our services.
When you register or login the Application, we may collect any or all of the information that you give us, including personal information, information collected while you are using the Application and information about you from Facebook or other third party services (all together: the “Data”).

Data categories may include: your name, your social network or third party service user identification number, your mobile device’s unique identifier (UDID), transaction identifiers for purchases, your email address, your profile picture and data about your use of the Application, language, zip code, area code, location, and the time zone where an Application is used, as well as information about your computer, mobile device, browser type, browser language, referring pages, exit pages and URLs, number of clicks, domain names, landing pages, the amount of time spent on particular pages, and the date and time of this activity.

Please note that LuckyFish does not have access to your credit card details or billing information because a third party site manages the purchases of virtual goods offered by the Application.

We may also collect non-personal information about your use of the Application both in the course of game play and software usage. The Application may also record game play information such as your game session duration or your high scores.
Additionally, you may choose to share information about yourself throughout the Application, such as on message boards and in games. Any actions you perform with other players are considered public and are under your sole discretion.

Please note that by accessing the Application through a social network, mobile device or other third party platform or service or by connecting to such a third party network, platform or service via an Application or other services we provide, you are authorizing LuckyFish to collect and use in accordance with this Privacy Policy any and all information that you agreed the social network, mobile device or other third party platforms could provide to LuckyFish.
LuckyFish may also collect, receive or store information about you from other Application users who choose to upload their email contacts.

Purpose of Collecting the Data

The purposes for which we collect the Data are: to securely identify you, ensure that you are illegible to register to use the Application, to contact you, to make sure there in no legal or other prevention for your registration, to process the task for which you wish to use the Application and the games, and to fulfill your specific requests, purchase orders and to send you purchase confirmation and other account-related information, to send you messages regarding, among other things, new products, features, special offers and upgrades, to better understand the behavior and preferences of our customers, to troubleshoot technical problems, to serve static and dynamic advertising, to enforce our Terms of Service, to ensure proper functioning of our products and services as well as to help improve the Application and other services and their content (the “Purposes”).


You may withdraw your consent at any time by sending us an e-mail to [email protected], without affecting the lawfulness of processing based on consent before its withdrawal.


We use the User Information collected You acknowledge that any use of friend finder tools whether directly through the Application or through any social network or gaming service, will help you find your contacts and in addition will allow your contacts to associate your account (and related gaming entitlements, including games played, spins and coins) with your social networking profile and/or email address. Your resulting friends’ list will be subject to this Privacy Policy.
LuckyFish may ask you for your friend’s name and email address If you choose to use a referral service to “Tell a Friend” about the Application. LuckyFish will send your friend an email on your behalf inviting him or her to visit the relevant site or check out the Application. LuckyFish will store your friend’s name and email for a short period for the sole purpose of sending this email and for redundancy checking, to be sure that your friend does not receive multiple copies of the same email message. LuckyFish may use the User Information you provide if you enter into a sweepstake, contest, or similar features, to administer those programs. Your participation in tournaments or other online game events is conditional upon you granting LuckyFish permission to collect, use, store, transmit and display publicly statistical data, such as your scores, rankings, game actions and achievements, generated through your participation.
We do not disclose any personal information obtained about you as described in this Privacy Policy to third parties except when we are legally required to the discloser, at the request of governmental authorities conducting an investigation, or to protect against misuse or unauthorized use of our Application or other services we provide. We may also have to disclose information to Facebook in case they require anything because the Application runs on the Facebook platform. We may from time to time provide information of a general nature to third parties – for example, the number of individuals using the Application or statistics about the behavior of visitors to the Application or our website but we will not use any information that could identify those individuals.
LuckyFish may sell, transfer or otherwise share some or all of its assets, including your Data, in connection with a merger, acquisition, reorganization or sale of assets or in the event of bankruptcy. Additionally, LuckyFish may also disclose information about you if it determines that such disclosure is reasonably necessary to enforce the Terms and Conditions of the Application or to protect its operations or users.

LuckyFish will retain your Data for as long as your account is active or as needed to provide you services and for any additional period required under applicable law.


Message Boards and other Public Forums

You may choose to disclose information about yourself in the course of participating user-generated content to LuckyFish applications, sites or services, message boards, user “profiles” for public view or in similar forums on its sites through mobile services and/or through third party sites or services. Information that you disclose in any of these forums is public information, and there is no expectation of privacy or confidentiality. You should be aware that any personally identifiable information you submit in the course of the above public activities can be read, collected, or used by other users, and could be used to send you unsolicited messages. Note that LuckyFish is not responsible for the personally identifiable information you choose to make public in any of these forums.
If you post a video, image or photo through the Application for public view, you should be aware that these may be viewed, collected, copied and/or used by other users without your consent. LuckyFish is not responsible for the videos, images or photos that you choose to post through a Service. Please see LuckyFish’s Terms and Conditions at:


The Application sends “cookies” to your computer when you access, or otherwise view content through a LuckyFish game or application, or use an SNS App and the Application uses such cookies as described in here. The Application uses cookies to improve the quality of our service, make recommendations, and make the Application and other services easier to use for our users. A cookie is a small text file recorded on your hard drive that identifies you as a unique user and contains certain information about your particular login session and/or your use of the Application. You have the ability to accept or decline cookies by modifying the settings in your browser. However, you may not be able to use all the interactive features of our site if cookies are disabled.
Links & Advertisement
Our Application may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Note that the fact that the Application links to a website or application or presents a banner ad or other type of advertisement does not mean that LuckyFish endorses or authorizes that third party, nor is it a representation of any affiliation with that third party.

Accessing Your Personal Data

If you are a natural person in the European Union (“EU”), you have the right to obtain from LackyFish confirmation as to whether or not your personal Data are being processed by LuckyFish. Where that is the case, you may access to the Personal Data and the following information:

  • the purposes of the processing;
  • the categories of personal Data concerned;
  • the recipients or categories of recipients to whom the Personal Data have been or will be disclosed;
  • where possible, the envisaged period for which the Personal Data will be stored, or, if not possible, the criteria used to determine that period;

You may get a copy of your personal Data undergoing processing. For any further copies, we may charge a reasonable fee based on administrative costs. If you make the request by electronic means, and unless otherwise requested by you, the information shall be provided in a commonly used electronic form.

Changing and Erasing Your Personal Data

If you are a natural person in the EU, you have the right to obtain from LuckyFish the rectification of inaccurate personal Data concerning you.

Subject to any applicable law or legal advice allowing us to keep a copy of your Personal Data for the specific purposes set forth in such law or advice, you also have the right to obtain from Luckyfish the erasure of your Personal Data. This shall not apply where keeping your personal Data is needed: (a) for exercising the right of freedom of expression and information; (b) for compliance with a legal obligation which requires processing by law to which we are subject;   and (c) for the establishment, exercise or defence of legal claims.

You can also request deletion of your user information by dissociating or removing the Application from your social network or third party service account in accordance with the instructions provided by the social network or third party service.

Restricting the Processing of Your Personal Data

If you are a natural person in the EU, you have the right to obtain from Luckyfish restriction of processing your Personal Data where one of the following applies: (a) the accuracy of your personal Data is contested by you, for a period enabling us to verify the accuracy of your personal data; (b) the processing becomes unlawful and you oppose the erasure of your personal Data and request the restriction of their use instead; (c) we no longer need the Personal Data for the Purposes, but they are required by you for the establishment, exercise or defence of legal claims;

Where processing has been restricted as aforementioned, such personal Data shall, with the exception of storage, only be processed with your consent or for the establishment, exercise or defense of legal claims or for the protection of the rights of another natural or legal person or for reasons of important public interest.

Opting Out

Under certain jurisdictions, users who have an established business relationship with LuckyFish may choose to opt out of LuckyFish disclosure of personal information about them to third parties for direct marketing purposes. As aforesaid, our policy is not to disclose personal information collected to a third party for direct marketing purposes without your knowledge and consent. If you choose to opt-out at any time after granting approval, please email us.

Exercising Your Rights

You may exercise your right to withdraw your consent, Accessing Your Personal Data, Changing and Erasing Your Personal Data, Restricting the Processing of Your Personal Data or opting out by sending an e-mail to [email protected].

However, please note that in order to protect your Personal Data, we may require you to prove your identity in the manner we may find fit from time to time, before exercising any of these rights.


For LuckyFish’s policy regarding the purchase of “coins” or other virtual currency, please see LuckyFish’s Terms and Conditions.

Policy Regarding Minors

This product is not intended for use by Minors (as such term is defined in the Terms of Use. LuckyFish does not knowingly collect information from Minors. If LuckyFish learns that a Minor3 has provided it with personal information, LuckyFish will take steps to delete such information as soon as possible.

Lodge of Complaint

If you are a natural person in the EU, you have the right to lodge a complaint with a supervisory authority, according to the EU General Data Protection Regulation


You may find our details here

For any further questions about its Privacy Policy or any other issue please contact LuckyFish at [email protected]